The answers to all your questions and the UPI Sonic Wash™ Total System.

Frequently asked questions

  • What is the UPI Sonic Wash™ Total System?

    It’s an ultrasonic cleaning system for food service and food processing industries, utilizing non caustic chemicals.

  • What does it include?

    The ultrasonic machinery, liquid surfactants, dosing units and stainless steel fabrications.

  • What does it do?

    It uses ultrasonics to remove soil from any hard or semi-rigid surfaces including glasses, cutlery, china, wood, stainless steel and aluminum.

  • Is it expensive to run?

    No. It saves you time, labor, energy, water and reduces the amount of chemicals released into the waste stream.

  • How are the ultrasonics generated?

    Via a submersible transducer powered by two generators. This is immersed into the sink containing the soiled items, water and the appropriate UPI Sonic Chem™ non-caustic surfactant. It creates micro-cavitation that clean when the vacuum bubble implodes.

  • Can I use any detergent or surfactant with the system?

    No. Only use the UPI Sonic Chem™ chemicals as these are specially formulated to work with the UPI Sonic Wash™ Total System.
    Use of any other chemicals may compromise the effectiveness of the equipment and quality of cleaning.

  • How are the cleaning effects superior?

    The system removes all soil, residue, even carbonized deposits on all kinds of dinner and kitchenware including glasses. It will also clean any irregular shaped items and even reach inaccessible areas. There is less hard water spotting, and the items have a tendency to flash dry.

  • How long does the cycle take to wash?

    This will be determined during the testing protocol.

  • Do I need to stand over it all the time?

    No, it can be left to run unattended freeing the operator for other tasks.

  • Can I mix glasses with cutlery and china?

    Yes. The system is passive with no agitation as in conventional “state of the art” pot washers.

  • How noisy is it?

    As this is passive cleaning and there are few moving parts, it is much quieter than conventional “state of the art” pot washers.

  • How safe is it to use?

    There are no caustic chemicals or hot water – safer for the operator.

  • Do I need any specialist training to use it?

    It’s simple to use with instructions in three languages.

  • How complicated is the installation?

    All that’s needed are electrical and plumbing connections.

  • Can it be retrofitted?

    You get a choice to install new sinks that will fit your available space or retrofit the system into your existing sinks if they can be adapted.

  • Can my existing pot washer be adapted?

    We can also retrofit the UPI Sonic Wash™ Total System to any existing agitated dynamic-motion water-jetted machine washer.

  • What can go wrong?

    Very little, as it has virtually no moving parts at all.

  • Does it need a field service engineer for maintenance?

    The machine includes self-diagnostics and virtually eliminates the need for engineers and service agreements. Most problems can be diagnosed via the Internet or telephone.

  • What if one of the generators fails?

    The machine can work with just one generator. If any part fails, we’ll courier a replacement overnight.

  • Do I have to make a capital investment to install it?

    No, we’ll lease it to you on a four-year agreement.

  • How long is the warranty?

    Four years – a year longer than any other manufacturer.

  • If you have any further questions, please contact us

UPI Sonic Chem™ logo

UK: +44 (0)800 078 9581

Use your existing sinks!

With our simple retro-fit capability